PILOT Cookie Policy

Last updated: 13.09.2025

This cookie policy (“Policy”) outlines how Pilot Telematics PTY LTD (together with its affiliates, collectively, “PILOT” or “we”, “our”) uses cookies and other tracking technologies to collect and store information when you visit, use or interact with our website https://pilot-telematics.com and its subdomains (collectively, the “Website”) For more information about PILOT’s privacy practices generally, please see our Privacy Policy.

1. What Are Cookies and Tracking Technologies?

Tracking technologies, including web beacons and similar tools, are used alongside cookies to collect and store information about your interactions with the Website. Below is a general description of some of these technologies:

Cookies. Small text files that are stored on your device (computer, tablet, smartphone) when you visit the Website. These files contain data that can be used to recognize your device and to store information about your preferences or past actions on the Website. 

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. 

Web Beacons. Pages of our Website and our marketing emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit PILOT for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

2. How PILOT Uses Cookies and other Tracking Technologies

PILOT uses cookies and other tracking technologies to enhance your experience on the Website. These technologies serve various purposes, including but not limited to:

Enhancing User Experience: Cookies help us remember your preferences and settings, enabling us to provide a more personalized and seamless browsing experience. For instance, they can remember your login details so you don’t have to re-enter them every time you visit.

Analytics and Performance: We use cookies to collect information about how visitors interact with the Website. This data helps us understand which pages or features are most popular, identify any issues users encounter, and make data-driven decisions to improve Website performance and user experience.

Functionality: Some cookies are essential for the Website to function correctly. They enable core functionalities such as page navigation, access to secure areas, and quick load times. Without these cookies, certain services may not be available, including core services.

Advertising and Marketing: Cookies and similar technologies help us deliver relevant advertisements to you, both on our Website and across the internet. They allow us to measure the effectiveness of our advertising campaigns and understand your interests so that we can tailor our marketing efforts to be more relevant to you.

Security: Cookies contribute to the security of our website by helping us detect and mitigate malicious activities. They can also be used to protect your data and ensure your account is secure when you log in.

3. Types of Cookies 

Below is a general description of the types of cookies PILOT uses and the purposes for which they are used: 

Essential Cookies. These cookies are necessary for the basic functioning of the Website. They enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, certain services you have requested cannot be provided.

Analytics Cookies. These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the performance and functionality of our site. 

Functional Cookies. Functional cookies allow our website to remember choices you make, such as your username, language, or region. These cookies provide enhanced, more personalized features. For instance, they can be used to remember your login details and personalize your experience on the site.

Marketing Cookies. These cookies are used to deliver advertisements that are more relevant to you and your interests. They can also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies may be placed by third-party advertising networks with our permission.

First Party Cookies and Third-Party Cookies

PILOT uses both first party cookies and third-party cookies:

First Party Cookies: These are cookies set by PILOT. They are generally used to remember your preferences, login information, and other settings to enhance your browsing experience on the Website. 

Third Party Cookies: These cookies are set by domains other than the Website by entities other than PILOT. They are typically used for advertising and tracking purposes across different websites. Third-party cookies enable advertisers to deliver targeted ads based on your browsing history and to measure the effectiveness of their campaigns by tracking your interactions with their ads on various sites. PILOT does not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly or refer to their privacy policy. 

The first party and third-party cookies PILOT uses in connection with the Website are listed in our Cookie Inventory.

4. Managing Cookies and Tracking Technologies

To manage your cookie preferences, you can:

Adjust your browser settings. Check your browser’s help section for instructions on how to block, delete, or disable cookies.

Use opt-out tools. Some third-party services provide tools to opt out of data collection. For instance, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can opt-out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Network Advertising Initiative.

Update your preferences on the Website. We provide a cookie management tool that allows you to customize your cookie settings directly on the Website. You have the right to accept or reject cookies, however please note that disabling cookies may affect the functionality of the Website and limit your ability to access certain features, including core features.

5. Changes to This Policy and Cookies Used

If PILOT makes any changes to this Policy, we will post an updated policy on the Website. You should periodically review the Website for any updates. The updated Policy will become effective as of the date stated in the Policy. 

The cookies and other tracking technologies described and/or specifically set out in this Policy are subject to change, however PILOT will update this Policy to reflect the cookies and other tracking technologies we use, so you are encouraged to review this Policy frequently for updates. 

6. Contact PILOT

If you have questions about this Policy or about PILOT’s privacy practices, you can contact us by email at privacy@pilot-telematics.com or at:

Pilot Telematics PTY LTD

11 Luckhoff Road, 

Betty’s Bay, 

Western Caper, 7141

7. English Version Controls

Non-English translations of the Policy, if any, are provided for convenience only. If any ambiguity or conflict exists between such other translations, this English version will be held as the authoritative version. Translations of this Policy into language in which we offer our products and services can be provided upon request. 

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